Every year the HDI San Antonio Local Chapter hosts a special awards ceremony honoring the best local Service Desk Analysts, Desktop Support Technicians, Support Managers and Support Teams. The nomination process will start in a couple of weeks culminating with the local Awards Banquet on December 1st. We are looking for a few volunteer judges to score the written nominations and the recorded telephone interviews. In addition to being a very rewarding experience, judging the Service Desk Analyst and Desktop Support competition represents a rare opportunity to gain insight into what skills and attributes peer leaders and support organizations value in their top performers. Hearing San Antonio’s best analysts and technicians give their perspective on information technology support is amazing.

Judging the local competition is a 4 hour commitment that will take place in November and will consist of scoring the written nomination forms and the recorded interviews. The forms and interviews are distributed via email so judges can carve out a convenient time to do the scoring. This year we are looking at streamlining the process by only interviewing the top 5 nominees from each category.

Are you interested in serving your local IT support community as a judge for the HDI awards program? Please contact Bernard Beaullieu for more details.